1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. PPG Best Practice Guide

    Report -

    A guide to Patient Participation Groups (PPGs), with ideas, suggestions, templates and more.

  3. Strategies for improving GP services in Merton

    Report -

    We produced a report from research carried out locally with patients that would identify improvements, ideas and solutions for GP services.

  4. Enter and View Report Jupiter Ward

    Report -

    Three Healthwatch Merton Enter and View Authorised Representatives carried out the visit to the Jupiter Ward at Springfield University Hospital. Here are the results.

  5. Registering with your GP: a new advice article from Healthwatch England

    News -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  6. Have your say on implementing the NHS Long Term Plan

    News -

    The NHS Long Term Plan included suggested legislative changes to help implement the plan faster and more effectively.

  7. COVID-19 Snapshot Survey Analysis

    Report -

    At Healthwatch Merton we continue to work with our local council, NHS and other service providers to help them understand the needs of their communities in these challenging times.

  8. Getting the most out of the virtual health and care experience

    Advice and Information -

    Working with National Voices, Traverse, and PPL, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  9. ‘what is working well’

    Report -

    The key focus of this snapshot report is to share ‘what is working well’



  10. GP Patient Survey 2023

    News -

    In early January, NHS England will invite around 2.4 million randomly selected people registered with GP practices to answer a GP Patient Survey questionnaire about their experiences.

  11. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  12. Enter and View Follow-Up Report

    Report -

    This document is the Enter and View report for the agreed follow up that took place in January 2017.

  13. Merton Lesbian, Gay, Bi-Sexual and Transgender (LGBT) Report

    Report -

    The report from our lesbian, gay, bi-sexual and transgender (LGBT) event - with patient and service user experience, health and social care and more.

  14. Healthwatch Merton Annual Report 2013/14

    Report -

    Our first annual report outlining our workstreams for the coming year and what we’ve done so far.

  15. Adult Social Care Consultation on Cuts to Services

    Report -

    Merton Council ran a consultation exercise about how, and from where, they aim to achieve the 2016/17 proposed cuts of £5.06 million to be implemented in 2016-17.

  16. Jupiter Ward Outcome Action Plan

    Report -

    Read the outcome action plan from the visit to the Jupiter Ward at Springfield University Hospital.

  17. Have your say on the new sexual health strategy for Merton

    News -

    Help inform the direction the Council's Public Health department when commissioning sexual health services.

  18. Are you interested in health research?

    News -

    Two national coordinating centres at the National Institute for Health Research are currently looking for members of the public to join their national and regional committees.

  19. People regret not raising concerns about their care – but those who do raise concerns see improvements

    News -

    Almost 7 million people who have used health or social care services, in the last five years, have had concerns about their care but never raised them.

  20. Healthwatch Merton Annual report 2019-2020

    Report -

    Our 2019/20 Annual Report

  21. Healthwatch Merton annual report 2020-2021

    Report -

    Healthwatch Merton Annual report (2020-2021) – June 2021

  22. Healthwatch Merton Annual Report 2021-22

    Report -

    Healthwatch Merton Annual report (2021-2022)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  23. Local Healthwatch funding 2022-23

    Report -

    Healthwatch England latest report sets out what funding the Healthwatch network has received to carry out its statutory activities in 2022-23.
    Find out the key findings from our latest analysis

  24. Healthwatch Merton Annual Report 2022-23

    Report -

    Healthwatch Merton Annual report (2022-2023)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  25. Become Healthwatch Merton New Chair

    News -

    Healthwatch Merton (HWM) are recruiting a new chair

  26. Healthwatch Merton Action Plan: Jupiter Ward

    Report -

    This document is the Mental Health Trust’s Action Plan response to our report.