We’ve teamed up with Healthwatch Sutton to improve inpatient care at St Helier Hospital and Epsom Hospital. We want to hear your views and experiences of staying on wards at the hospitals. We will use your feedback to compile a set of questions to ask patients currently staying at these hospitals.
We’d really like to hear what you have to say. Be part of the discussion and help improve inpatient care!!
Healthwatch Merton is working to help local people get the best out of their local health and social care services. Whether it's improving them today or helping to shape them for tomorrow.
Our success depends on you telling us what’s going on in care services in Merton and how things could change and improve.
There are many different opportunities and ways for you to do this and we invite you to help us to create change together by ‘speaking up’ and getting involved in whichever way possible.
Healthwatch Merton Operational Committee
We have recently set up an ‘Operational Committee’ to enable us to involve more local people in the running of the organisation and make our proceedings more transparent and accountable.
We’ve been successful in recruiting a solid core of Committee Members. However, we need more people to join us to help make sure that we have the right skills and capacity to enable Healthwatch Merton to build upon its current momentum and extend its activities.
Healthwatch England is the independent consumer champion for health and social care in England, ensuring voices of consumers and those who use services reach the ears of the decision makers. It leads and supports the Healthwatch network, made up of 152 community-focused local Healthwatch’s, of which Merton is one.
By law, those who plan and run health and social care services have to listen and respond to what Healthwatch England say. They actively seek views from all sections of the community, both at a local and national level, making sure that the overall views of people who use health and social care services are heard and taken seriously.
We’re here to help you find your way around the complex local health and social care system.
Visit our ‘Find Services’ page to find information about hospitals, GPs, dentists and urgent care and find feedback from other people about what they think about these services.
If you can’t find what you’re looking for on our website then please do get in touch and a member of the team will do their best to help.
Our Jargon Buster!
Many acronyms and abbreviations are used to save on writing the same set of words over and over.
Some have become common place and are often used instead of actual words, for example the National Health Service is now simply referred to as the NHS.
View our Jargon Buster to hopefully help you understand the most common health, social care and government acronyms.
Merton-i is a portal of information for guidance on where to go to get help. You can find services local to you, discover what’s on in Merton and find out what council-led help and benefits you are entitled to.
MVSC is delighted to have been awarded this contract and we are pleased we will continue our work with health and social care services within the borough. We work successfully in partnership across all sectors and are looking forward to delivering the best possible service we can for local people.