Care Quality Commission as part of developing their next strategy are sharing their latest thinking on a range of key areas.
The document is a product of CQC engagement so far and presents emerging themes that they want to explore and refine ahead of a formal consultation in January 2021.
What they’re sharing today is built on four central and interdependent themes that determine the changes they want to make to how they regulate. Running throughout each theme is an ambition to improve people’s care by looking at health and care systems, and how they’re working together to reduce inequalities.
- PEOPLE: We want to be an advocate for change, ensuring our regulation is driven by what people expect and need from services, rather than how providers want to deliver them. We want to regulate to improve people’s experience so they move easily between different services.
- SMART: We want to be smarter in how we regulate, with an ambition to provide an up-to-date, consistent, and accurate picture of the quality of care in a service and in a local area.
- SAFE: We want all services to promote strong safety cultures. This includes transparency and openness that takes learning seriously – both when things go right and when things go wrong, with an overall vision and philosophy of achieving zero avoidable harm.
- IMPROVE: We want to play a much more active role to ensure services improve.
In their engagement over the next two months they will explore what each of these areas mean in detail as part of an open conversation about the future direction of CQC.
Read more about each theme in a new blog from CQC Chief Executive, Ian Trenholm.