1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. Where can I go to get help for my health out of hours in Merton?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Find out where you can go for help when your GP is closed.

  3. Do you need help getting to hospital in Merton?

    Advice and Information -

    If you visited hospital recently, how did you get there? Find out what support is available to help you travel to your hospital appointments.

  4. Do you want access to information held by public authorities?

    Advice and Information -

    The Freedom of Information Act 2000 ensures the public have access to recorded information held by a public authority in England, Wales and Northern Ireland, and by UK-wide public authorities based in Scotland.

  5. Do you want access to personal information held about you?

    Advice and Information -

    You have the right to get a copy of the information that is held about you. This is known as a subject access request.

  6. Young People in Merton Mental Health Directory 2020 Refresh

    Advice and Information -

    Hearts & Minds and Healthwatch Merton have launched the refresh of the Young People in Merton Mental Health Directory which was originally compiled back in 2017.

  7. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

  8. Getting the most out of the virtual health and care experience

    Advice and Information -

    Working with National Voices, Traverse, and PPL, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  9. Help control the virus

    Advice and Information -

    Read advice and information from NHS England and Public Health England about looking after yourself during the pandemic.

  10. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  11. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  12. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  13. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.