1. Access free online therapy

    News -

    A new free online therapy service by Big White Wall has been commissioned by the NHS in Merton to enhance the existing mental health support in the borough.

  2. Young People in Merton Mental Health Directory 2020 Refresh

    Advice and Information -

    Hearts & Minds and Healthwatch Merton have launched the refresh of the Young People in Merton Mental Health Directory which was originally compiled back in 2017.

  3. Heart and Minds Goes Online!

    News -

    Hearts and Minds go online with digital hangouts open to any 14-25 year olds with experience of mental health difficulties, regardless of where you are in the UK or whether you’ve previously attended one of their groups.

  4. Support from community organisations during COVID-19

    News -

    Community organisations continue to support Merton's residents during this time.

  5. Enter and View Report - Beecholme Adult Care 2019

    Report -

    In 2019, based on local intelligence, Healthwatch Merton visited Beecholme Adult Care mental health step-down service which is commissioned by South West London and St George's, and then wrote this Enter and View report of their findings.

  6. Looking After Yourselves

    News -

    A range of resources and information to help you look after yourself.

  7. Out of sight – who cares?: Restraint, segregation and seclusion review

    Report -

    Looks at the use of restraint, seclusion and segregation in care services for people with a mental health condition, a learning disability or autistic people.

  8. ‘what is working well’

    Report -

    The key focus of this snapshot report is to share ‘what is working well’



  9. Healthwatch Merton Annual Report 2021-22

    Report -

    Healthwatch Merton Annual report (2021-2022)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  10. Healthwatch Merton Annual Report 2022-23

    Report -

    Healthwatch Merton Annual report (2022-2023)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  11. Enter and View Follow-Up Report

    Report -

    This document is the Enter and View report for the agreed follow up that took place in January 2017.

  12. Strategies for improving GP services in Merton

    Report -

    We produced a report from research carried out locally with patients that would identify improvements, ideas and solutions for GP services.

  13. Enter and View Report Jupiter Ward

    Report -

    Three Healthwatch Merton Enter and View Authorised Representatives carried out the visit to the Jupiter Ward at Springfield University Hospital. Here are the results.

  14. People regret not raising concerns about their care – but those who do raise concerns see improvements

    News -

    Almost 7 million people who have used health or social care services, in the last five years, have had concerns about their care but never raised them.