1. Access free online therapy

    News -

    A new free online therapy service by Big White Wall has been commissioned by the NHS in Merton to enhance the existing mental health support in the borough.

  2. Young People in Merton Mental Health Directory 2020 Refresh

    Advice and Information -

    Hearts & Minds and Healthwatch Merton have launched the refresh of the Young People in Merton Mental Health Directory which was originally compiled back in 2017.

  3. Heart and Minds Goes Online!

    News -

    Hearts and Minds go online with digital hangouts open to any 14-25 year olds with experience of mental health difficulties, regardless of where you are in the UK or whether you’ve previously attended one of their groups.

  4. Support from community organisations during COVID-19

    News -

    Community organisations continue to support Merton's residents during this time.

  5. Enter and View Report - Beecholme Adult Care 2019

    Report -

    In 2019, based on local intelligence, Healthwatch Merton visited Beecholme Adult Care mental health step-down service which is commissioned by South West London and St George's, and then wrote this Enter and View report of their findings.

  6. Looking After Yourselves

    News -

    A range of resources and information to help you look after yourself.

  7. Out of sight – who cares?: Restraint, segregation and seclusion review

    Report -

    Looks at the use of restraint, seclusion and segregation in care services for people with a mental health condition, a learning disability or autistic people.

  8. ‘what is working well’

    Report -

    The key focus of this snapshot report is to share ‘what is working well’



  9. Healthwatch Merton Annual Report 2021-22

    Report -

    Healthwatch Merton Annual report (2021-2022)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  10. Healthwatch Merton Annual Report 2022-23

    Report -

    Healthwatch Merton Annual report (2022-2023)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  11. Do you need help getting to hospital in Merton?

    Advice and Information -

    If you visited hospital recently, how did you get there? Find out what support is available to help you travel to your hospital appointments.

  12. Enter and View Report Jupiter Ward

    Report -

    Three Healthwatch Merton Enter and View Authorised Representatives carried out the visit to the Jupiter Ward at Springfield University Hospital. Here are the results.

  13. Carers needed to help develop new bereavement service

    News -

    The South West London & St George Mental Health Trust is keen to expand the involvement of all service users and carers in developing their services.

  14. COVID-19 latest restrictions and temporary changes at our neighbouring hospital

    News -

    COVID-19 latest restrictions and temporary changes at our surrounding hospitals

  15. Our position on patient transport

    News -

    Getting to healthcare appointments can be impossible for some people – especially those who cannot travel or afford it. Find out what we’ve recommended decision-makers do to improve the situation.

  16. Help shape the London Ambulance Service's five year Strategy (2023 - 2028)

    News -

    London Ambulance Service (LAS) have asked Healthwatch Merton to gather feedback on what we think their priorities should be for their next strategy (2023 - 2028)

  17. St Helier Managing Director tells us "patients deserve better"

    News -

    After recent media coverage; Pete Flavell Chief Executive Officer Healthwatch Sutton on behalf of both Healthwatch Merton and Healthwatch Sutton wrote to James Blythe, Managing Director at St Helier Hospital. He told us that patients deserve a better hospital environment, and that while they do everything they can to ensure patients get safe and effective care, this relies on workarounds which aren't sustainable.

  18. Difference of opinion on children's cancer services

    News -

    NHS England is promoting a public consultation about changes to the treatment centre for children with cancer that serves South West London. They want the service to move from its current location at the Royal Marsden Hospital, citing safety concerns. Some patients of current service users disagree with this decision and say that the service should remain where it is.