1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. PPG Best Practice Guide

    Report -

    A guide to Patient Participation Groups (PPGs), with ideas, suggestions, templates and more.

  3. Strategies for improving GP services in Merton

    Report -

    We produced a report from research carried out locally with patients that would identify improvements, ideas and solutions for GP services.

  4. Enter and View Report Jupiter Ward

    Report -

    Three Healthwatch Merton Enter and View Authorised Representatives carried out the visit to the Jupiter Ward at Springfield University Hospital. Here are the results.

  5. Registering with your GP: a new advice article from Healthwatch England

    News -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  6. Have your say on implementing the NHS Long Term Plan

    News -

    The NHS Long Term Plan included suggested legislative changes to help implement the plan faster and more effectively.

  7. COVID-19 Snapshot Survey Analysis

    Report -

    At Healthwatch Merton we continue to work with our local council, NHS and other service providers to help them understand the needs of their communities in these challenging times.

  8. Getting the most out of the virtual health and care experience

    Advice and Information -

    Working with National Voices, Traverse, and PPL, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  9. ‘what is working well’

    Report -

    The key focus of this snapshot report is to share ‘what is working well’



  10. GP Patient Survey 2023

    News -

    In early January, NHS England will invite around 2.4 million randomly selected people registered with GP practices to answer a GP Patient Survey questionnaire about their experiences.

  11. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  12. Do you need help getting to hospital in Merton?

    Advice and Information -

    If you visited hospital recently, how did you get there? Find out what support is available to help you travel to your hospital appointments.

  13. Carers needed to help develop new bereavement service

    News -

    The South West London & St George Mental Health Trust is keen to expand the involvement of all service users and carers in developing their services.

  14. COVID-19 latest restrictions and temporary changes at our neighbouring hospital

    News -

    COVID-19 latest restrictions and temporary changes at our surrounding hospitals

  15. Our position on patient transport

    News -

    Getting to healthcare appointments can be impossible for some people – especially those who cannot travel or afford it. Find out what we’ve recommended decision-makers do to improve the situation.

  16. Help shape the London Ambulance Service's five year Strategy (2023 - 2028)

    News -

    London Ambulance Service (LAS) have asked Healthwatch Merton to gather feedback on what we think their priorities should be for their next strategy (2023 - 2028)

  17. St Helier Managing Director tells us "patients deserve better"

    News -

    After recent media coverage; Pete Flavell Chief Executive Officer Healthwatch Sutton on behalf of both Healthwatch Merton and Healthwatch Sutton wrote to James Blythe, Managing Director at St Helier Hospital. He told us that patients deserve a better hospital environment, and that while they do everything they can to ensure patients get safe and effective care, this relies on workarounds which aren't sustainable.

  18. Difference of opinion on children's cancer services

    News -

    NHS England is promoting a public consultation about changes to the treatment centre for children with cancer that serves South West London. They want the service to move from its current location at the Royal Marsden Hospital, citing safety concerns. Some patients of current service users disagree with this decision and say that the service should remain where it is.