1. PPG Best Practice Guide

    Report -

    A guide to Patient Participation Groups (PPGs), with ideas, suggestions, templates and more.

  2. Enter and View Follow-Up Report

    Report -

    This document is the Enter and View report for the agreed follow up that took place in January 2017.

  3. Merton Lesbian, Gay, Bi-Sexual and Transgender (LGBT) Report

    Report -

    The report from our lesbian, gay, bi-sexual and transgender (LGBT) event - with patient and service user experience, health and social care and more.

  4. Strategies for improving GP services in Merton

    Report -

    We produced a report from research carried out locally with patients that would identify improvements, ideas and solutions for GP services.

  5. Enter and View Report Jupiter Ward

    Report -

    Three Healthwatch Merton Enter and View Authorised Representatives carried out the visit to the Jupiter Ward at Springfield University Hospital. Here are the results.

  6. Jupiter Ward Outcome Action Plan

    Report -

    Read the outcome action plan from the visit to the Jupiter Ward at Springfield University Hospital.

  7. COVID-19 Snapshot Survey Analysis

    Report -

    At Healthwatch Merton we continue to work with our local council, NHS and other service providers to help them understand the needs of their communities in these challenging times.

  8. Out of sight – who cares?: Restraint, segregation and seclusion review

    Report -

    Looks at the use of restraint, seclusion and segregation in care services for people with a mental health condition, a learning disability or autistic people.

  9. ‘what is working well’

    Report -

    The key focus of this snapshot report is to share ‘what is working well’



  10. Long COVID Snapshot Report 21/22

    Report -

    Our Long COVID snapshot report is ready to share and is based on what we heard from you between August 2021 and November 2021.

  11. Healthwatch Merton Annual Report 2021-22

    Report -

    Healthwatch Merton Annual report (2021-2022)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  12. Healthwatch Merton Annual Report 2022-23

    Report -

    Healthwatch Merton Annual report (2022-2023)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  13. Community Navigator Service Evaluation

    Report -

    This is an evaluation of the Community Navigation Service, across the Holistic Assessment Rapid Investigation Team and the GP Practice.