1. PPG Best Practice Guide

    Report -

    A guide to Patient Participation Groups (PPGs), with ideas, suggestions, templates and more.

  2. Enter and View Follow-Up Report

    Report -

    This document is the Enter and View report for the agreed follow up that took place in January 2017.

  3. Healthy High Streets Consultation

    Report -

    This report, done in partnership with Public Health Merton shares the views of the kind of high street/town centre residents of Mitcham would like to see.

  4. Merton Lesbian, Gay, Bi-Sexual and Transgender (LGBT) Report

    Report -

    The report from our lesbian, gay, bi-sexual and transgender (LGBT) event - with patient and service user experience, health and social care and more.

  5. Strategies for improving GP services in Merton

    Report -

    We produced a report from research carried out locally with patients that would identify improvements, ideas and solutions for GP services.

  6. Healthwatch Merton Annual Report 2013/14

    Report -

    Our first annual report outlining our workstreams for the coming year and what we’ve done so far.

  7. Enter and View Report Jupiter Ward

    Report -

    Three Healthwatch Merton Enter and View Authorised Representatives carried out the visit to the Jupiter Ward at Springfield University Hospital. Here are the results.

  8. Adult Social Care Consultation on Cuts to Services

    Report -

    Merton Council ran a consultation exercise about how, and from where, they aim to achieve the 2016/17 proposed cuts of £5.06 million to be implemented in 2016-17.

  9. Jupiter Ward Outcome Action Plan

    Report -

    Read the outcome action plan from the visit to the Jupiter Ward at Springfield University Hospital.

  10. Enter and View Report - Beecholme Adult Care 2019

    Report -

    In 2019, based on local intelligence, Healthwatch Merton visited Beecholme Adult Care mental health step-down service which is commissioned by South West London and St George's, and then wrote this Enter and View report of their findings.

  11. Healthwatch Merton Annual report 2019-2020

    Report -

    Our 2019/20 Annual Report

  12. COVID-19 Snapshot Survey Analysis

    Report -

    At Healthwatch Merton we continue to work with our local council, NHS and other service providers to help them understand the needs of their communities in these challenging times.

  13. Out of sight – who cares?: Restraint, segregation and seclusion review

    Report -

    Looks at the use of restraint, seclusion and segregation in care services for people with a mental health condition, a learning disability or autistic people.

  14. Healthwatch Merton annual report 2020-2021

    Report -

    Healthwatch Merton Annual report (2020-2021) – June 2021

  15. ‘what is working well’

    Report -

    The key focus of this snapshot report is to share ‘what is working well’



  16. Long COVID Snapshot Report 21/22

    Report -

    Our Long COVID snapshot report is ready to share and is based on what we heard from you between August 2021 and November 2021.

  17. Healthwatch Merton Annual Report 2021-22

    Report -

    Healthwatch Merton Annual report (2021-2022)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  18. Local Healthwatch funding 2022-23

    Report -

    Healthwatch England latest report sets out what funding the Healthwatch network has received to carry out its statutory activities in 2022-23.
    Find out the key findings from our latest analysis

  19. Healthwatch Merton Annual Report 2022-23

    Report -

    Healthwatch Merton Annual report (2022-2023)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  20. Healthwatch Merton Action Plan: Jupiter Ward

    Report -

    This document is the Mental Health Trust’s Action Plan response to our report.

  21. Community Navigator Service Evaluation

    Report -

    This is an evaluation of the Community Navigation Service, across the Holistic Assessment Rapid Investigation Team and the GP Practice.