1. Do you want access to personal information held about you?

    Advice and Information -

    You have the right to get a copy of the information that is held about you. This is known as a subject access request.

  2. Young People in Merton Mental Health Directory 2020 Refresh

    Advice and Information -

    Hearts & Minds and Healthwatch Merton have launched the refresh of the Young People in Merton Mental Health Directory which was originally compiled back in 2017.

  3. Coronavirus Volunteer Workforce in Merton

    News -

    Merton Voluntary Service Council (MVSC) is working with the voluntary sector in the borough to mobilise a volunteer taskforce to help isolated households and those at risk from COVID-19.

  4. Support from community organisations during COVID-19

    News -

    Community organisations continue to support Merton's residents during this time.

  5. COVID-19 latest restrictions and temporary changes at our neighbouring hospital

    News -

    COVID-19 latest restrictions and temporary changes at our surrounding hospitals

  6. Heart and Minds Goes Online!

    News -

    Hearts and Minds go online with digital hangouts open to any 14-25 year olds with experience of mental health difficulties, regardless of where you are in the UK or whether you’ve previously attended one of their groups.

  7. Support from One You Merton during COVID-19

    News -

    One You Merton have recently adapted their services so that they support people as well as possible under the current governmental restrictions due to the COVID-19 pandemic.

  8. Enter and View Report - Beecholme Adult Care 2019

    Report -

    In 2019, based on local intelligence, Healthwatch Merton visited Beecholme Adult Care mental health step-down service which is commissioned by South West London and St George's, and then wrote this Enter and View report of their findings.

  9. NHS test and trace – opportunities for fraud

    News -

    How to avoid scams related to the NHS Track and Trace service.

  10. Healthwatch Merton Annual report 2019-2020

    Report -

    Our 2019/20 Annual Report

  11. COVID-19 Snapshot Survey Analysis

    Report -

    At Healthwatch Merton we continue to work with our local council, NHS and other service providers to help them understand the needs of their communities in these challenging times.

  12. Help the NHS and your local community this winter by sharing your views about the flu vaccination

    News -

    Are you from a BAME (Black, Asian, minority ethnic) community and living in the borough Merton?
    If yes, South West London CCG would love to hear from you to help shape their community messages around the winter flu vaccine.

  13. Getting the most out of the virtual health and care experience

    Advice and Information -

    Working with National Voices, Traverse, and PPL, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  14. Wellbeing Matters Virtual Information Session

    Event -

  15. Help health and social care services recover from COVID-19 #BecauseWeAllCare

    News -

    Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19. You can help improve care in Merton by joining our campaign #BecauseWeAllCare.

  16. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

  17. Looking After Yourselves

    News -

    A range of resources and information to help you look after yourself.

  18. Become a Community Champion and help keep COVID-19 out of Merton

    News -

    Do you want to help stop the spread of COVID-19 by sharing clear and consistent messages? Register to become a COVID-19 Community Champion!

  19. NHS General Dental Services

    News -

    NHS General Dental Services are operating at significantly reduced capacity due to social distancing and infection prevention and control requirements in light of the COVID-19 pandemic

  20. St Georges Member’s Talk 2020-2021

    Event -

  21. Preventing a Mental Health Crisis Summit

    Event -

  22. CQC - Developing our future strategy

    News -

    Care Quality Commission as part of developing their next strategy are sharing their latest thinking on a range of key areas.

  23. Out of sight – who cares?: Restraint, segregation and seclusion review

    Report -

    Looks at the use of restraint, seclusion and segregation in care services for people with a mental health condition, a learning disability or autistic people.

  24. Help shape the London Ambulance Service's five year Strategy (2023 - 2028)

    News -

    London Ambulance Service (LAS) have asked Healthwatch Merton to gather feedback on what we think their priorities should be for their next strategy (2023 - 2028)

  25. GP Patient Survey 2023

    News -

    In early January, NHS England will invite around 2.4 million randomly selected people registered with GP practices to answer a GP Patient Survey questionnaire about their experiences.

  26. Local Healthwatch funding 2022-23

    Report -

    Healthwatch England latest report sets out what funding the Healthwatch network has received to carry out its statutory activities in 2022-23.
    Find out the key findings from our latest analysis

  27. St Helier Managing Director tells us "patients deserve better"

    News -

    After recent media coverage; Pete Flavell Chief Executive Officer Healthwatch Sutton on behalf of both Healthwatch Merton and Healthwatch Sutton wrote to James Blythe, Managing Director at St Helier Hospital. He told us that patients deserve a better hospital environment, and that while they do everything they can to ensure patients get safe and effective care, this relies on workarounds which aren't sustainable.

  28. Healthwatch Merton Annual Report 2022-23

    Report -

    Healthwatch Merton Annual report (2022-2023)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  29. Difference of opinion on children's cancer services

    News -

    NHS England is promoting a public consultation about changes to the treatment centre for children with cancer that serves South West London. They want the service to move from its current location at the Royal Marsden Hospital, citing safety concerns. Some patients of current service users disagree with this decision and say that the service should remain where it is.