1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. PPG Best Practice Guide

    Report -

    A guide to Patient Participation Groups (PPGs), with ideas, suggestions, templates and more.

  3. Strategies for improving GP services in Merton

    Report -

    We produced a report from research carried out locally with patients that would identify improvements, ideas and solutions for GP services.

  4. Enter and View Report Jupiter Ward

    Report -

    Three Healthwatch Merton Enter and View Authorised Representatives carried out the visit to the Jupiter Ward at Springfield University Hospital. Here are the results.

  5. Registering with your GP: a new advice article from Healthwatch England

    News -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  6. Have your say on implementing the NHS Long Term Plan

    News -

    The NHS Long Term Plan included suggested legislative changes to help implement the plan faster and more effectively.

  7. COVID-19 Snapshot Survey Analysis

    Report -

    At Healthwatch Merton we continue to work with our local council, NHS and other service providers to help them understand the needs of their communities in these challenging times.

  8. Getting the most out of the virtual health and care experience

    Advice and Information -

    Working with National Voices, Traverse, and PPL, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  9. ‘what is working well’

    Report -

    The key focus of this snapshot report is to share ‘what is working well’



  10. GP Patient Survey 2023

    News -

    In early January, NHS England will invite around 2.4 million randomly selected people registered with GP practices to answer a GP Patient Survey questionnaire about their experiences.

  11. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  12. Carers needed to help develop new bereavement service

    News -

    The South West London & St George Mental Health Trust is keen to expand the involvement of all service users and carers in developing their services.

  13. Coronavirus Volunteer Workforce in Merton

    News -

    Merton Voluntary Service Council (MVSC) is working with the voluntary sector in the borough to mobilise a volunteer taskforce to help isolated households and those at risk from COVID-19.

  14. Out of sight – who cares?: Restraint, segregation and seclusion review

    Report -

    Looks at the use of restraint, seclusion and segregation in care services for people with a mental health condition, a learning disability or autistic people.

  15. Our position on patient transport

    News -

    Getting to healthcare appointments can be impossible for some people – especially those who cannot travel or afford it. Find out what we’ve recommended decision-makers do to improve the situation.

  16. Help shape the London Ambulance Service's five year Strategy (2023 - 2028)

    News -

    London Ambulance Service (LAS) have asked Healthwatch Merton to gather feedback on what we think their priorities should be for their next strategy (2023 - 2028)