1. Do you need help getting to hospital in Merton?

    Advice and Information -

    If you visited hospital recently, how did you get there? Find out what support is available to help you travel to your hospital appointments.

  2. Enter and View Report Jupiter Ward

    Report -

    Three Healthwatch Merton Enter and View Authorised Representatives carried out the visit to the Jupiter Ward at Springfield University Hospital. Here are the results.

  3. Carers needed to help develop new bereavement service

    News -

    The South West London & St George Mental Health Trust is keen to expand the involvement of all service users and carers in developing their services.

  4. COVID-19 latest restrictions and temporary changes at our neighbouring hospital

    News -

    COVID-19 latest restrictions and temporary changes at our surrounding hospitals

  5. Our position on patient transport

    News -

    Getting to healthcare appointments can be impossible for some people – especially those who cannot travel or afford it. Find out what we’ve recommended decision-makers do to improve the situation.

  6. Help shape the London Ambulance Service's five year Strategy (2023 - 2028)

    News -

    London Ambulance Service (LAS) have asked Healthwatch Merton to gather feedback on what we think their priorities should be for their next strategy (2023 - 2028)

  7. St Helier Managing Director tells us "patients deserve better"

    News -

    After recent media coverage; Pete Flavell Chief Executive Officer Healthwatch Sutton on behalf of both Healthwatch Merton and Healthwatch Sutton wrote to James Blythe, Managing Director at St Helier Hospital. He told us that patients deserve a better hospital environment, and that while they do everything they can to ensure patients get safe and effective care, this relies on workarounds which aren't sustainable.

  8. Difference of opinion on children's cancer services

    News -

    NHS England is promoting a public consultation about changes to the treatment centre for children with cancer that serves South West London. They want the service to move from its current location at the Royal Marsden Hospital, citing safety concerns. Some patients of current service users disagree with this decision and say that the service should remain where it is.

  9. NHS test and trace – opportunities for fraud

    News -

    How to avoid scams related to the NHS Track and Trace service.

  10. Help health and social care services recover from COVID-19 #BecauseWeAllCare

    News -

    Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19. You can help improve care in Merton by joining our campaign #BecauseWeAllCare.

  11. COVID-19 Snapshot Survey Analysis

    Report -

    At Healthwatch Merton we continue to work with our local council, NHS and other service providers to help them understand the needs of their communities in these challenging times.

  12. Help the NHS and your local community this winter by sharing your views about the flu vaccination

    News -

    Are you from a BAME (Black, Asian, minority ethnic) community and living in the borough Merton?
    If yes, South West London CCG would love to hear from you to help shape their community messages around the winter flu vaccine.

  13. Become a Community Champion and help keep COVID-19 out of Merton

    News -

    Do you want to help stop the spread of COVID-19 by sharing clear and consistent messages? Register to become a COVID-19 Community Champion!

  14. Looking After Yourselves

    News -

    A range of resources and information to help you look after yourself.

  15. Help control the virus

    Advice and Information -

    Read advice and information from NHS England and Public Health England about looking after yourself during the pandemic.

  16. Healthwatch Merton annual report 2020-2021

    Report -

    Healthwatch Merton Annual report (2020-2021) – June 2021

  17. ‘what is working well’

    Report -

    The key focus of this snapshot report is to share ‘what is working well’



  18. Long COVID Snapshot Report 21/22

    Report -

    Our Long COVID snapshot report is ready to share and is based on what we heard from you between August 2021 and November 2021.

  19. Healthwatch Merton Annual Report 2021-22

    Report -

    Healthwatch Merton Annual report (2021-2022)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  20. Healthwatch Merton Annual Report 2022-23

    Report -

    Healthwatch Merton Annual report (2022-2023)

    We would like to thank everyone who helped us to put people at the heart of health and social care.