1. Patient Access Online Now Offers Proxy Access in Merton

    News -

    You can now request to act as a proxy for children, relatives and dependants that you care for using Patient Access in Merton.

  2. PPG Best Practice Guide

    Report -

    A guide to Patient Participation Groups (PPGs), with ideas, suggestions, templates and more.

  3. Enter and View Follow-Up Report

    Report -

    This document is the Enter and View report for the agreed follow up that took place in January 2017.

  4. Healthy High Streets Consultation

    Report -

    This report, done in partnership with Public Health Merton shares the views of the kind of high street/town centre residents of Mitcham would like to see.

  5. Merton Lesbian, Gay, Bi-Sexual and Transgender (LGBT) Report

    Report -

    The report from our lesbian, gay, bi-sexual and transgender (LGBT) event - with patient and service user experience, health and social care and more.

  6. Strategies for improving GP services in Merton

    Report -

    We produced a report from research carried out locally with patients that would identify improvements, ideas and solutions for GP services.

  7. Adult Social Care Consultation on Cuts to Services

    Report -

    Merton Council ran a consultation exercise about how, and from where, they aim to achieve the 2016/17 proposed cuts of £5.06 million to be implemented in 2016-17.

  8. Jupiter Ward Outcome Action Plan

    Report -

    Read the outcome action plan from the visit to the Jupiter Ward at Springfield University Hospital.

  9. Merton charity launch new app to tackle anxiety in teens

    News -

    stem4 Merton, the award winning teenage mental health charity has launched their new app Clear Fear aimed to help children and young people manage anxiety.

  10. Have your say on the new sexual health strategy for Merton

    News -

    Help inform the direction the Council's Public Health department when commissioning sexual health services.

  11. New mindfulness-based chemsex recovery programme from Spectra

    News -

    Spectra have launched a new Mindfulness-Based Chemsex Recovery Programme for gay and bisexual men (cis and trans) and men who have sex with men.

  12. Have your say on implementing the NHS Long Term Plan

    News -

    The NHS Long Term Plan included suggested legislative changes to help implement the plan faster and more effectively.

  13. People regret not raising concerns about their care – but those who do raise concerns see improvements

    News -

    Almost 7 million people who have used health or social care services, in the last five years, have had concerns about their care but never raised them.

  14. New website to give essential information about services in native tongue

    News -

    Healthwatch Merton is pleased to see the launch of a free website for anyone new to living in London, who doesn’t speak English as a first language.

  15. Merton Health and Care Plan

    News -

    This plan has been published as a discussion document and has used the ideas generated during an event held in November 2018.

  16. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

  17. Getting the most out of the virtual health and care experience

    Advice and Information -

    Working with National Voices, Traverse, and PPL, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  18. Latest E-bulletin

    News -

    Our E-bulletins let you know what we have been up to and highlights both local and national health and care updates and opportunities.

  19. Help shape the London Ambulance Service's five year Strategy (2023 - 2028)

    News -

    London Ambulance Service (LAS) have asked Healthwatch Merton to gather feedback on what we think their priorities should be for their next strategy (2023 - 2028)

  20. Difference of opinion on children's cancer services

    News -

    NHS England is promoting a public consultation about changes to the treatment centre for children with cancer that serves South West London. They want the service to move from its current location at the Royal Marsden Hospital, citing safety concerns. Some patients of current service users disagree with this decision and say that the service should remain where it is.

  21. Women-only Contraception Clinic for Merton Residents

    News -

    NHS Sexual Health South West London manage all sexual health services in Wandsworth, Merton and Richmond.  

  22. World Suicide Prevention Day

    News -

    Did you know September 10th 2019 was World Suicide Prevention day? Healthwatch Merton is supporting this campaign in the borough.

  23. Do you need help getting to hospital in Merton?

    Advice and Information -

    If you visited hospital recently, how did you get there? Find out what support is available to help you travel to your hospital appointments.

  24. Access free online therapy

    News -

    A new free online therapy service by Big White Wall has been commissioned by the NHS in Merton to enhance the existing mental health support in the borough.

  25. Healthwatch Merton Annual report 2019-2020

    Report -

    Our 2019/20 Annual Report

  26. Help the NHS and your local community this winter by sharing your views about the flu vaccination

    News -

    Are you from a BAME (Black, Asian, minority ethnic) community and living in the borough Merton?
    If yes, South West London CCG would love to hear from you to help shape their community messages around the winter flu vaccine.

  27. Out of sight – who cares?: Restraint, segregation and seclusion review

    Report -

    Looks at the use of restraint, seclusion and segregation in care services for people with a mental health condition, a learning disability or autistic people.

  28. Your Care, Your Way

    News -

    Help make sure more people get healthcare information in the way they need it.

  29. Healthwatch Merton Annual Report 2021-22

    Report -

    Healthwatch Merton Annual report (2021-2022)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  30. Our position on patient transport

    News -

    Getting to healthcare appointments can be impossible for some people – especially those who cannot travel or afford it. Find out what we’ve recommended decision-makers do to improve the situation.

  31. Healthwatch Merton Annual Report 2022-23

    Report -

    Healthwatch Merton Annual report (2022-2023)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  32. Become Healthwatch Merton New Chair

    News -

    Healthwatch Merton (HWM) are recruiting a new chair

  33. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.